Shipping & Returns
Honest tools deserve an honest delivery promise. Here's exactly what to expect.
Free US Shipping
Every order ships free within the continental US — no minimums, no surprises.
Fast Delivery
Orders ship within 24 hours and arrive in 3–5 business days.
90-Day Returns
Not in love? Send it back within 90 days for a full refund, no questions asked.
2-Year Warranty
Every Wafo product is covered against manufacturer defects for 2 full years.
Shipping Details
We believe getting your premium cleaning tools should be as seamless as using them. That is why every Wafo order ships completely free within the continental US — no hidden fees, no minimums, and no surprises. Once your order is placed, your new cleaning appliances will be processed quickly and arrive directly at your doorstep in just 3 to 5 business days.
- Continental US: Free standard shipping, 3–5 business days
- Alaska, Hawaii & US territories: Flat $14.99, 5–9 business days
- Expedited shipping available at checkout
- Orders placed before 1 PM EST ship the same day
Return & Refund Policy
At Wafo Premium, we stand behind the quality of our eco-friendly cleaning appliances with a no-questions-asked, 90-day money-back guarantee. If you don't absolutely love your new steam mop or vacuum, simply reach out to our team at support@uswafo.com within 90 days for a full refund. We'll email you a prepaid return label — no restocking fee. Refunds are issued to the original payment method within 3–5 business days of receiving the returned item.
Warranty Claims
If your product develops a defect within the 2-year warranty period, email support@uswafo.com with your order number and a short description of the issue. We'll replace or repair it free of charge.